[Themeforest / Envato] Be mindful ! Getting rid of critiques policy

Hello all,

I bought a theme number of weeks ago from ThemeForest, and today I realise how this firm is manipulating their prospective new shoppers.

If you have a glimpse on their web site, you will see a large amount a positives testimonials for most of their templates ! Very impressive !

The cause ? They are getting rid of the destructive critiques with no allowing you know or owning your consent.

**Score or Evaluation Elimination Coverage :**[**https://help.market.envato.com/hc/en-us/articles/207651633-Rating-or-Review-Removal-Policy-**](https://aid.current market.envato.com/hc/en-us/content/207651633-Ranking-or-Critique-Removal-Plan-)

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**We will take out scores and evaluations that:**

* are not straight associated to the **merchandise** or **aid companies furnished** for that item by the author.”Item” in this article refers to all elements of the merchandise which include, but not restricted to, its perceived worth, listing, documentation, and so forth.”Support providers provided” contains any assist supplied, even if the product was sold as “unsupported”, the providers were delivered outdoors a legitimate aid period, or the companies were previously mentioned and over and above those established out in the [Item Support Policy](http://themeforest.web/web site/product_support_plan).
* are about product aid for things that are not supported.
* are abusive, obscene, defamatory, threatening or discriminatory.
* are hateful or offensive primarily based on race, ethnicity, national origin, religion, gender or sexual orientation.
* violate another individual or entity’s privacy rights (these types of as publishing their identify, tackle or other identifying data without their permission).
* intention to power a consumer to do anything they aren’t obligated to do, these kinds of as force an creator to supply aid in which an item was sold as unsupported or wherever the customer’s help has expired.
* are posted or up-to-date extra than 12 months from the date of purchase, except the purchaser has an lively item aid entitlement (powerful from 18/07/2019).
* are used as a signifies to make a assist request. Guidance requests have to be produced by way of the process specified by the creator.

**Take note that the skill to report a score or overview expires 60 times following the ranking or review was left or last edited.**

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I posted a unfavorable assessment about a topic, since a large amount of things have been lacking (they said the theme was “supported for bbpress”, on the other hand there is no template/css files for the login/forgot password and registration webpages. Most of their “WebDesigner” (They should not be connect with like that) use a web page builder extension like WPBackery. This extension will mainly gradual down the effectiveness of your web page, that means expanding your bounce rate.

Surprise, without having letting me know, Envato magically taken off my overview. Now I realize why there generally optimistic assessments for most of their templates, if you have a appear.. there is no a lot unfavorable reviews.. since they most likely delete all of theme (It could largely impact their small business)

I was form of stunned, and I didn’t envisioned anything like that from a significant corporation.

If you already skilled some thing similar with them, please share it listed here.