How do i know if my prepaid meter is blocked online. The City establishes the exact last date of which units were bought using the meter number and a backdated charge is then applied to the property owner based on an average consumption of previous months. It has grown to a successful platform Apr 13, 2021 · Enter your KPLC Prepaid Meter Number (e. Although there is an ECG Web Portal that allows Oct 26, 2021 · This means that the municipality prevents your meter from making a prepaid purchase until the block is lifted. In this post, I'll be showing you how to activate your prepaid meter. Sep 21, 2020 · If your meter doesn’t display this, it’s easy. Recharge any vouchers you have already purchased. If it does so it will go into Tamper Mode and stop supplying electricity. To check BPDB prepaid meter balance, dial 801 from your meter and press the enter button. Step Three – Punch in your first key change number (from step one) into your meter and then punch in your second key change number (from Citiq Prepaid) into the meter. *** Upon confirmation of steps 1 & 2, proceed to Step 3 ***. Payless Power bills 2 days after actual energy use. BALANCE. Congratulations, you have successfully switched to Citiq Prepaid. Please follow these instructions to know your Kenya prepay meter number. Step 2: Then Type 0000 and press Enter. How to get PHED KCT Tokens Online. Getting Ready to Input: Head to your prepaid meter. Select the ‘Buy Electricity’ option. How to Load Prepaid Meter. There are many ways you can buy tokens for your prepaid meter. Aug 30, 2023 · Prepaid Meter Upgrade Online, Code – The update process is hassle-free. To check your prepaid meter balance, press “07” on the keypad followed by the blue button. Updating and making changes to your customer profile with the electricity company. 5. Please find the steps to do so below: Log into your MyPP24Profile. Check your prepaid meter number in these easy steps. To load your Meter Activation token carryout the steps below: Mojec Meter=45xxxxxxxxx. Look for the prominently displayed “Link your NIN And Meter” button and give it a click. Why is my prepaid meter showing red light? It's completely normal for there to be a flashing red light on your meter. To upgrade your Ikeja Electric prepaid meter online, visit the Ikeja electric website and follow the instructions to update your customer details and link your NIN then get the 2 KCT tokens and enter the code on your meter. Oct 19, 2020 · Why Do I Have a Debt on My Meter? When you have a debt on your meter, what it means is that you have an obligation to pay a certain outstanding amount that has been migrated to your meter account. To load your meter energy token once purchased, following the steps below: Ensure there’s light (i. ACTARIS press100 enter or #. If you're facing this issue, don't worry, there's usually a simple fix: Power Check: First, ensure your meter is on and receiving power. Prepaid24 has specialised in the sale of prepaid electricity, airtime & data for all of the major South African municipalities & cellular network providers since 2009, becoming the country's top-rated independent online platform. There are two ways to detect signs of prepaid meter tampering: The first is that the meter will attempt to detect whether somebody has attempted to interfere with the operations of the meter. The store will require the meter number which is the 11 digit number on your meter or its display. This can often be done by using the keypad or buttons on the meter. Apr 17, 2020 · 5. Confirm the accuracy of your NIN details and proceed to the Jan 5, 2024 · Its USD code number is essential to know if you use BPDB’s prepaid meter. A card will be provided with which to buy power. Step 1: Type 990 and press Enter. Ensure the keypad's batteries are still in good condition. Text message. Videos on prepaid meters. Sep 14, 2023 · Step 2: Loading the KCT 1 Token. Let’s go through some of the ways you can do this. e power sources from the grid) Punch in all 20 digits and press “enter”. South Africa’s Eskom and Zambia’s ZESCO have also started the exercise Ans: An investigation will be carried out to ascertain the root cause of the fault/damage. Remove the plug under the CIU DESCO prepaid customer portal. ) If this still Mar 6, 2024 · Step 1: Click on the “Link your NIN And Meter” button. Jan 17, 2022 · Dial *120*321# on your mobile phone. If you have any problems, challenges or do not receive your voucher/pin in 15 minutes, please contact us on 0791838766. Confirm that all details are correct by pressing OK. ’. DESCO smart pre-payment metering homepage under Platform of Individual's Service Alternative (POISA). Log in to Aurora and access your two update codes and a recharge token which will confirm the success of the update. Go to “Manage” and click on “Numbers & Accounts”. Follow these instructions to buy prepaid easily: Dial *226# on your phone. You can either recharge using your smart meter card or recharge online at the comfort of your house. Before activation, your meter has to be installed by a professional meter engineer. Select the meter number you want to purchase the prepaid electricity for Apr 5, 2007 · Press 009. You're pressured to act immediately. Follow me to get tips on how to improve your electricity, upscale your business and solve all utility challenges today. za was founded to provide the consumer with easy access to prepaid electricity. You're asked to provide personal or account information. Only then will your current balance show on the meter and you will Sep 15, 2021 · Recharging, Prepaid Meter. If you are using an Amanzi Prepaid Water Meter Apr 15, 2024 · How to Upgrade your Ikeja Electric Prepaid Meter in 2 easy steps: Here is a complete guide on how to upgrade your prepaid meter in Nigeria; Note: Make sure you load all unused tokens before upgrading your meter. You can also buy on the Vodacom app, or dialing *135*02 1. Your meter number will be displayed on the screen. It seems too good to be true. The available balance will be displayed in this format. Nov 20, 2023 · Input the first set of 20-digit tokens (KCT 1); this will wipe off the old meter settings. When making a purchase use the cellphone number you registered with as a Jul 2, 2023 · Ikeja Electric Prepaid Meter Upgrade Online. With Interbank EFT payments, if you need fast token delivery you can choose to make an IMMEDIATE PAYMENT from your bank to expedite the token delivery, this is normally within 2 Step 1: Open a new email message. The interface is user-friendly, and I've never had any issues. * last digit is meter check digit. You can reset it. It’s your choice if you want to upgrade, probably because you want to get a new prepaid meter or because your meter is damaged and the PHED officials told you that you need a replacement. Chat on our website www. Note: The deposit from your Credit meter account cannot be transferred as payment for a change over connection fee. So here are a few reasons why you may owe or have a debt on your meter; 1. IBEDC is the largest electricity distribution company in Nov 11, 2023 · All utilities using the prepaid STS system have to do the upgrades by 24 November 2024 to enable their meters to continue accepting tokens beyond that date. NB All your contact details. These engagements will be conducted through various means such as meetings with the community leadership and community/ public addresses. To facilitate the process, distribution companies (DisCos) will issue two free Key Change Tokens (KCTs) to each user, which will serve as the vehicle for Feb 19, 2021 · Once the steps are completed, you can now proceed to buy energy and load into your electric prepaid meter. co. WhatsApp Number: 081 791 8379 Email: info@recharger. If you received a new meter or moved elsewhere and now have a different meter, you can still purchase with Prepaid24. A Siyakhokha WhatsApp number has been set up where proof of payment can be sent through to expedite the request of unblocking the meter. If you are using an Amanzi Prepaid Water Meter then this Aug 19, 2020 · But the thing is, there’s a way you can check your meter number on the meter itself. It’ll be displayed Jun 23, 2015 · When meter balance reaches zero, the meter switches off the electricity that powers your house. This action will redirect you to a dedicated portal designed to handle the NIN linking process. Jan 14, 2021 · Here’s how to get it back. 00 purchase is, (m (1356)*04192130303*500) The Tenant will receive a return SMS with a 20 digit token number that they will punch into their meter. metroprepaid. When you top up, the meter balance increases and the relays lets electricity flows again. Step 2. Enter this token correctly on your prepaid meter, then you have electric prepaid meter credited automatically. Nov 26, 2020 · My name is Simbi. TIME FRAMES FOR CONNECTIONS: The time frames for connections will be dependent on the availability of the meters (6-8 Sep 1, 2020 · Online/Mobile App. Put the meter number and enter (meter will display successful) Step 2: Confirm you have loaded your meter activation token (This is only applicable to meters that require activation token). )* meter No. Note: In order for you to register and use this App your cell phone number must be up to date on Eskom Systems. Once the meter is adequately credited, the beeping should stop. Some meters have a button labelled ‘Enter’ or ‘#’. Then go ahead and select your preferred payment option. NOTE: please only call us if you have a meter from The Meter Man, as we are unable to assist you with prepaid meters from other companies. Here are the steps you would need to Here’s how it works: Step 1: Enroll for service online at www. Process that will be followed: The conventional meter will be replaced with a Tshwane prepaid meter. Enter your meter number, email address, phone number, and the amount you want to recharge. If you want to find your meter number, all you need to do is dial “65” then press the blue button on your meter. Step 3: Type 999 and press Enter. Step 4: An automatic message will be sent in a short while portraying your meter details. Press 0000, then Enter, the response “Good” should Display. Enter the amount you wish to pay which should be between Shs. 100 and Shs. ng; Before sending in your application, you should know that the benefits of getting a meter through the MAP program include you get your meter in a few weeks. Follow the steps on your CIU as outlined below: Press 990, then Enter. A Prepaid electricity token is available within 2 to 5 minutes after you did a EFT. You are also required to submit your completed meter card for your connection request to be processed. It shows connect and the. Not every meter displays the balance on its screen. buypower. Please note that it is very important to ensure you purchase electricity on the correct meter number. If you require further assistance please contact ePrepaid today for more information. Click on “Continue” and choose your payment method (card, bank transfer, etc. Developed and maintained by: System Automation (ICT Division), DESCO. Input the number “65” using the keypad; Press the enter button (which could be either a red, sky blue, # sign or an arrow button. Jul 2, 2023 · No, you don’t need to change your prepaid meter when upgrading it. Then add your other meters to your profile by SMSing "ADD meterno" to 32904 e. Customer login to view meter balance, recharge and consumption information. How to locate your meter number. You can Register yourself with your existing meter number/consumer id. 12). the tenant must allow +- 1 hour before sending the SMS. If you want to check your balance, you can press “07” on the keypad and then press the blue button. In the event that you’re unable to generate the Key Change Tokens online after purchasing electricity, there’s no need for concern. If after trying all you could, but your prepaid isn’t still working perfectly. example SMS for a R500. When you haven’t used a prepaid meter before you may feel a bit confused and overwhelmed. METER NUMBER. Pressing this might be necessary to activate the input mode. Total credit used. Before you can upgrade your PHED prepaid meter, you Mar 2, 2021 · How to buy prepaid electricity in South Africa. It’s possible that a simple mistake in entering the token could be the cause of the issue. ATM Jul 27, 2023 · 4. 087 354 5565. I've been using this prepaid meter app for a few months now, and it's been a real game-changer. You can pay the quotation amount through e-payment which includes service connection charge & initial recharge amount of Rs. g. Dozens of online sites like Prepaid24 sell these vouchers online, payable through all the popular methods. You can recharge your Eko prepaid meter through several means. All you need to do is update your meter number in your MyPP24Profile. This process completes the prepaid meter upgrade. Simply Register your primary meter either via the register page or SMS . ”. help@metroprepaid. Here is a detailed guide on how you can recharge using your smart meter card and using shortcodes to check your account balance. You're asked to pay in unusual way. In fact, the light shows Jul 3, 2021 · The City of Ekurhuleni appeals to residents whose pre-paid electricity meters have been blocked despite having paid for their electricity to send through proof of payment. However, if the customer is responsible for the fault/damage, the customer will be required to pay the full cost of the meter for its replacement. So we have put together the answers to some common questions in a simple easy to understand format. *amount, to 0790914073. To load your token unit, just start punching in the 20 digits number you got in your receipt, after which you press the enter button on the meter controller. Apr 15, 2024 · To begin the upgrade, input the two key change tokens sequentially into your meter, followed by the last set of 20-digits token which is your electricity token. Fill your details like (Meter number, meter type, email, phone number, amount) Click on continue (This will confirm the name on the meter number you provided to be sure you are paying for the right meter number) Choose an online payment method like pay with wallet or pay with Oct 30, 2023 · Here are the easy steps to link it. You’ll receive a token number which must be entered into your keypad. For Conlog meters, the activation token is used to activate the meter. You’ll receive a keypad that can be plugged into any three point plug in your house. ). Select “Eko Electric” as your disco and choose “Prepaid” as your meter type. Should show "connect" then the current date. The meter number check digit is a single digit Nov 2, 2021 · Inactivated Meter. Imagine you've just bought electricity tokens, but your meter disagrees. Select option 3, which is ‘Electricity. Don't fall victim of fake meter! Fill the form below to request for new meter, our customer support will reach out to you within 24 hours. Replace or Recharge the Battery: Some prepaid meters are equipped with a backup battery that can beep when the battery is running low. So, what can you do in that case? The solution to this problem lies in reaching out to your provider. Some prepaid cards give you the option to receive your account balance through text message free of charge, but you may pay a fee to your cell phone provider for the text messages. Apr 1, 2024 · Yes, with some caveats. May 4, 2020 · You can learn how to apply for EKEDC prepaid meter here. Press 005 or 008 Sep 5, 2022 · Visit the Paybeta. The tenant sends an sms to our vending platform, SMS format to be sent is m (pin No. This means that the Municipality has blocked your Tshwane prepaid electricity meter from purchasing Tshwane prepaid electricity until the Tshwane prepaid meter is unblocked and in this case an arrangement must be made for an arrears account to be Eskom May 4, 2023 · A key meter uses a special electronic key with your tariff information on it. To remove the Tamper Mode on your prepaid metre for Enugu Electricity Distribution Company (EEDC), send a WhatsApp message that includes your Name and Prepaid Meter Number to 08150826060 or 08150826061 and the Tamper Code will be sent to you. ng website. Press 999, then Enter. Also, Ikeja Electric said its customers can also do the upgrade from their Feb 19, 2024 · Paying the Electricity Company of Ghana bills. tshwaneprepaid. If the beeping is due to a low battery warning, consider replacing the battery with a new one, following the manufacturer's guidelines and 6. za The electricity call center can be reached on the following numbers 012 358 9999 / 012 3399111. Here’s where things get a bit technical but stay with us! Power on your meter and punch in the first Key Change Token (KCT1). 3. Tokens will normally be delivered within 2 to 5 minutes. Sometimes you might not be able to reach it as well. Here is How To Use The ECG Mobile App (ECG Power) And Shortcode On Your Phone to Buy Credit, Pay Bills among other functionalities. NB. While we are on the subject, also important to note that any outstanding fees on your utility bill that is deemed to be in arrears, can be deducted from your Dec 14, 2023 · Step-by-Step Troubleshooting for KPLC Meter Errors Resolving KPLC Tokens Not Loading. The roll out of the programme will begin with a consultation process with all stakeholders and members of the community. VTpass is a bills payment platform where you can buy and pay for most utility bills and prepaid electricity meters are not left out. If you have a prepaid meter from The Meter Man, you can call call our office on 086 111 5612 or our after-hours support team on 071 552 6549 or 079 997 5671. Step 2: Make an initial prepayment to add funds to your account. Your meter should acknowledge this action by displaying messages like ‘successful’, ‘2’, or simply a ‘blank space’. Feb 15, 2023 · The primary reason why meters get blocked is if you owe money to your municipality or to Eskom. It will be sent to you by SMS, within 48 hours. (102. Plug the power cord into the wall socket of your home. Method 2. Usually this service is free. The recharge details will be sent to the phone number entered in the second step. While a smart card meter sends the latest information to your supplier when topped up. If the customer is not responsible for the faulty/damaged meter, AEDC will replace the meter within 2 days. . “Although it is a criminal offence, the City is not always willing Nov 9, 2023 · Verify the tokens: Double-check the tokens you are entering into the meter. I am not sure how this will work in a set-up where you are paying pre-paid for your electricity, since they would not be able to utilize it for any thing other than electricity. Reset your keypad by pressing i or the BLUE or # button. Manufacture sure that you are entering the correct token numbers and that they correspond to your meter’s unique identifier. For any technical problems with regards to the MyEskom Customer Mobile Application Please forward all Emails to Mobility@eskom. You will receive a text confirmation of the transaction from Equity bank. Step 5: Try loading the token again. May 29, 2023 · Fix Prepaid Meter Tamper Mode in Enugu. Do you replace Council or Eskom meters? Dec 17, 2020 · Code for resetting your PHCN prepaid meter in Nigeria. NERC has assured users that the update will be provided at no cost, offering a seamless transition to the new system. In that case they will block your meter, thus preventing you from topping up. The last 20-digit tokens will load the purchased energy value into the meter. Highly recommended! Jul 2, 2023 · Click on “Pay Bills” and select “Electricity Bills”. Ensure to follow the instructions in this article to upgrade your meter online. Either way, IBEDC provides your residential and commercial buildings with meters. You will get a response – “Good”. Simply try out the second method below. After payment, you will receive your token in a matter of seconds in the app and as a text message. Nov 2, 2021 · Resetting MOJEC Prepaid Meter. provide us with the essential registration info on email, phone, Whats App or Chat. The registration forms are included with each meter and you can use one form for multiple meters. Jul 14, 2021 · The meter number is the unique ID assigned to your prepaid meter. Get your phone number, NIN, and email address. The meter number contains a combination of numbers and letters and varies in length between seven to eleven digits. After successful registration, please fill up the desired details & submit to get quotation. HEXING 804 enter or #. complete the form on the inside of your meter packaging (or download the formhere), or. The first step in the process is to visit the Ikeja Electric website. Feb 4, 2021 · Once your meter is successfully installed, activate it and start buying electricity units using www. Join the MyEskom Customer App today! Download our free app from the Google Play Store or the App Store. Some prepaid cards allow you to check your balance on the internet if you set up an online account. Input the second set of 20-digit tokens (KCT 2), then upgrade your meter to the new STS platform. Feb 25, 2024 · Receiving Your Token: Once you’ve paid, you’ll receive a token – a series of numbers, either via SMS or printed on a receipt. Select the "Pay Bill" option. If you have money that you owe, you will need to pay the amount before Feb 1, 2023 · After installing and opening the app, select the "buy unit" option and put in your meter number, your location (state), and the amount you wish to purchase. Your current balance will be displayed. The services that are available to users of this application will be restricted according to whether or not you have registered on this application. Step 3: Loading the KCT 2 Token. Log in with your account number or meter number to see meter balance, recharge and consumption information. 37168917674) press OK. Confirm the Credit Load: After entering the voucher code, your meter will display 3 easy options: complete the online form below, or. The Key Revision Number (KRN) or the Token Identifier (TID) Rollover Programme is a prepaid electricity metering industry undertaking to ensure that all prepaid meters that will roll over to a new Token Identifier Code on 24 November 2024 are correctly re-coded. 2. This is not unique to Zimbabwe only but to all utilities the world over with meters that use the STS system. Entering the Token: On your meter’s 2. CONLOG #100 enter or # enter. ” or “Meter not active. If you do not know your meter number, simply dial “65,” then press the blue button, and the meter number will be displayed, with 11 digits in the Number field on the screen. The Electricity Company Of Ghana (ECG) has officially launched its Mobile App called ECG Power to help customers check their meter balance, how much credit they have used within a period and buy ECG credits online. Description: If the blockage resulted from outdated or incorrect account information, updating it is Yes you can. If this is the case please contact the Citiq Prepaid Call Centre for assistance. Nov 6, 2023 · Choose an online payment method and fill in your details, such as the bank name, credit card type and number, and CVV number. After clicking on "Get Units" (See the image above), it takes you to the final page showing that your order has been confirmed. To have this lifted the client needs to sort this out with the municipality. The date is being read from the meter and is a good indication that the PLC comms between the keypad and meter are working. SHENZEN 65 enter. But you cannot pay what you’re not sure of and that’s understandable. Indeed, the prepaid electricity meter has a relay (an automatic switch) which disconnects the power when there is no units left. Select the DISCO want to make payment. Payments can be done 24 hours a day via EFT bank payments. Once you have rolled over your software your prepaid meter will not accept any old tokens, so you must input any pre-purchased vouchers. It's so convenient to track my electricity usage and top up my balance right from my phone. ke. The meter number usually contains numbers and letters. 500,000. It is easy to register your Recharger pre-paid sub-meter(s). Once completed, take a clear photo and send the completed registration form back to Recharger via WhatsApp, Fax or E-mail. In other words, you tell them that you are not in arrears and that the account must be debated, in court if necessary. Reports per property, per building and per meter; Transaction reports; Remote management of costs; A quick overview of the sections: Buildings: Manage information, see tariff details, retrieve tokens, view linked meters per unit, view, add and edit tenant details; Payments: View payment details; Meters: View meter number(s) and meter type(s Step 1. We do not add any extra charges for token delivery. Ensure the keypad's batteries don't need replacement or re-charging. Click on the “Link your NIN And Meter” button. Depending on who your supplier is, you could get Oct 28, 2010 · Its an 11 digit number: * first 2 digits is manufacturer (you need to get the list) * 8 digits is meter serial. This means that the Municipality has blocked your pre-paid electricity meter from purchasing pre-paid electricity until the Pre-paid meter is unblocked and in this case an arrangement must be made for an arrears account to be paid or proof of Account Sep 17, 2018 · Customer must contact the service provider. You will see “Reset. MORE ABOUT PREPAID24. It sounds basic, but it's often overlooked. If your prepaid meter is new, you need to activate it before loading tokens. A fine is immediately generated and directed to the property owner. Input your Meter number on the CUI kit and press enter (red button) 6. Aug 19, 2019 · Now that we know what prepaid electric meters, let’s go straight to you purchasing units to recharge the units. 7. Step 3: Receive daily alerts on consumed kilowatt hours, consumption date, and balance. I hope you have gotten the easiest way of checking your KPLC Meter via email. Or you have managed to buy a token, but for some reason the meter does not accept your token, below we have a brief look at what has happened and what to do about it! Why is my meter blocked? The smart prepaid split meters will be provided at no cost to customers. That’s why we need to know this code. Plus, each meter has a warranty period of 10-15 years. If you have access to your meter keypad, type in “07” and then press the blue button to check your meter balance. To get an activation token, visit the electricity distribution company and request for it. Make sure that you are entering the correct token numbers and that they correspond to your meter’s unique identifier. Step 4: Then remove the plug under the monitor/keypad and plug it back in. It is possible to switch your prepayment meter for a credit meter or smart meter, though it occasionally comes with a cost. Remember my login details Log in Sign up Forgot Password? This application provides a range of services to cater for the electricity needs of the Eskom customer or potential customer. If you don’t know how to check your meter number, press 65 then the blue button, the meter number is the 11 digit numbers that displays on the screen. Step 2: Type the first part of your account number in the subject field. If the two Nov 10, 2023 · Verify the tokens: Double-check the tokens you are entering into the meter. Mar 29, 2024 · Resolution: Contact the municipality or electricity provider via phone, email, or in-person visit to report the blocked meter. Aug 9, 2019 · Balance. Each prepaid meter has its unique ID which varies in length between 11-7 digits. 8. - Ad -. To check your current meter balance or available credit, punch 01 and press enter, wait a bit and it will dispplay your current credit in kw/h. Step 3: Email the message to customercare@kplc. In fact, the light shows that energy is being used – and sometimes it will flash faster if there is more energy being used. (1003) – 07/07/07065176419 – Account in arrears [214]” . You should see “Reset”. 500/- which will be preloaded in the meter. Buying your pre-paid electricity is still quick and easy for all your meters. This allows the little kit to establish a line connection to your prepaid meter outside on the power pole. com or call 1-866-963-9353. Enter your Equitel PIN and press OK. za. 000# and 100# can also be used on other meters. "ADD 0123456789" for each of your meters. Online Electricity Provider. paylesspower. Supply your contact address, and we will follow up immediately. Enter the one-time password sent to your phone number by your bank to confirm the payment. Get the right answers. You can now register for the Citiq Prepaid Meter Management System to purchase tokens immediately. www. The process is a very easy one. How To Recharge Prepaid Electricity Meter online Using VTpass. Each token is encoded with a unique Token Identifier (TID), which has a limited The electricity call center can be reached on the following numbers 012 358 9999 / 012 3399111. The kit shows “connect” followed by “success”. No matter which technique the scammer uses, being aware of these red flags should make you pause: You're contacted out the blue. Your token is sent to your mobile number immediately. It's completely normal for there to be a flashing red light on your meter. Topping up your ECG prepaid meter. Should you wish to replace your meter card please contact Straton pre-paid who will assist in replacing the lost meter card. Choose the "Prepaid Meter" option. You can even buy via FNB by dialing *120*321# and following the prompts. 4. Feb 19, 2022 · 3. Provide necessary details such as your account number, address, and meter serial number for efficient assistance. Enter the Voucher Code on your Meter: Once you have obtained the voucher code, follow the instructions provided by your electricity provider to enter it onto your prepaid electricity meter. Because many times we need to check the balance and insert a new balance. fhdgimlgywsjfghprilb