Link Timeout on selected connection

A short while ago just one of our workers tried using to login to admin with incorrect password various times and was timed out because of to the wordfence plugin that we have set up. Commonly it is a 5 minute timeout then you can get again in.
They have been not able to go onto the web site for 4 times now.

I have attempted:
Disabling the plug-in
Flush dns on their laptop or computer
Shifting dns server
Updating community motorists

Web page is effective for our other areas, on other networks, employing 4g, etcetera.

Absolutely nothing has labored so much. They have no problems going on any other web site just our own web site.

Any help appreciated as I can not exercise routine how to correct this.

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